Frequently Asked Questions Why you work exclusively on an hourly rate + retainer? We never charge percentage based placement fees, and believe the practice is unethical. An hourly rate + retainer, as with a lawyer or CPA, facilitates a fiduciary relationship. The fiduciary relationship is exceedingly important, and should not be compromised by a “bounty”. We work toward a consistent long term relationship, team work, predictable costs, greater quality assurance and trust. This fosters an atmosphere of service and trust that is impossible with other types of fee arrangements. Do you work in only one industry or market? No. Our client base is best categorized as "small to mid-sized technology companies going through change". Most of our clients are clients are multi- site, and have an international component. We are recruiting and OD subject matter experts in several markets, and learn our client’s needs quickly. What is the average length of a client relationship for your firm? Our average client relationship is more than three years, with more than twenty projects each. What do you consider your greatest strengths? What makes you different? ·        We conduct business with the utmost attention to detail and the highest levels of honesty, responsiveness, quality, professional ethics and customer commitment. ·        We are extremely tenacious and diligent and work relentlessly to produce excellent, cost effective results. ·        Our methods have been cited by dozens of clients and candidates as being outstanding and unique. ·        We work very hard to understand our client's business strategies and needs both now and in the future. ·        We have a reputation for customer service and great value. Do you have a "territory"? Our territory, quite literally, is the world. We have worked with clients in all parts of the United States, China, Japan, Brazil, Germany, England, Ireland, and Singapore.   What is the average tenure and retention for people you place? Our clients enjoy extremely high levels of retention, on placement at all levels. Our efforts are directly responsible for significant reductions in turnover and cost with all our clients. With one client we reduced employee turnover from 48% to 2% and kept it at that low level for nearly eight years. With another client we reduced their recruiting expense from $4.2 million to less than $200,000 in less than a year. Do you provide individual career counseling services?: Yes on a selective basis.